Services

Training Workshops

We make training engaging and fun, whether it’s virtual or live. We make it memorable. Most importantly, we make it work back on the job.

Our programs build in the follow-through you need. In our workshops, participants get hands-on practice in tactics they can apply immediately. Their higher performance then benefits everyone on the team around them–and the bottom line as well. Key topics:

Leadership/Management/Supervision

Leadership and Supervision Series (4 workshops)

Performance Feedback and Coaching

Team Building and Engagement

Creating a Positive Post-Covid Culture

New Supervisor Toolkit

Professional Skill Building

Presenting with Impact & Ease

Leading Productive Meetings

Handling Differences & Preventing Conflict

Mastering Email: Grammar, Etiquette & Clarity

Business Writing for the 21st Century

Outstanding Customer Service

Working Together

DISC Style Assessments & DISC Workshop

Dealing with Difficult People (“Dancing with Porcupines”)

Working Together in the Post-Covid Workplace

Don’t See the Topic you Want? We Can Customize or Combine!

We can customize or combine any of the above topics–or build a new workshop from the ground up. Just contact us about your needs.

DDI Programs

If you prefer a DDI – Development Dimensions International program, we are certified to facilitate all DDI programs, both the Classroom and Virtual Classroom series, offering them through one of our partners, Berkshire Community College. To browse DDI’s list of titles, click here.