“Thanks once again for conducting such a fun and informative class. Based on the feedback, the customer service reps enjoyed it as much as I did.”
“Diana made significant efforts to personalize her program to reflect the issues we face in our field of work. Her material was well presented, well explained and interactive. The feedback from those who attended was excellent. I would highly recommend her services and wouldn’t hesitate to work with her again.”
Berkshire Health Systems
Vice President, Talent Management
“Diana’s experience and talent with coaching others for success is distinctively brilliant. I find her poised, candid and attentive style effective and motivating. You always leave a session feeling self-assured and equipped to be successful.”
Guardian Life Insurance Company
Director, Agency Business Initiatives
“Diana consistently receives high marks on attendee evaluations for content and presentation style. Attendees find her ‘knowledgeable, professional, energetic and prepared.’ She is a gem to work with.”